The game will Semi-randomly crash or disconnect and needs to be relaunched.
Reproduction
open launcher on Mac OS Sonoma, enter server, wait. It may be tied to high performance things such as large explosions or high player counts but I am not completely sure.
Screenshots
I don’t believe screen shots are applicable as no error message is show. The game window simply closes and a Mac crash warning pops up.
Additional context
crashes happen on average once or twice per shift. Sometimes accompanied by high laptop fan usage. I have used methods to improve airflow to see if it was simply my computer but that didn’t help. I have tried enabling the stability option in the launcher but that prevents the game from opening completely.
I am not an experienced programmer and don’t know how to troubleshoot this issue.
Hi, I understand there’s a lot of other bugs and general maintenance work to do, but at least an acknowledgment that this post was seen and/or is being worked on would be nice.
i have also been having this problem, been going on since i started playing, sometimes it’ll happen twice and often it’ll occur more than four times in a shift
Macos is an incredibly tricky os (which is also why not made games release on it). I personally have a hunch but to even explore my hunch a huge part of the codebase needs redoing which I don’t know when will be done.
Your issue sounds potentially unrelated to this one, and sounds more like a networking issue. Since we recently have not had any launcher updates to cause trouble.
You can try sidestepping the issue by running windows virtual machine in VMware Fusion
Remember windows is technically free if you can ignore watermark.
Helping with your direct issue is hard. Since MAC is well know to literally not give you any info on crashes. Which what you error is(it`s mac pretty much saying NAh i will not give you error info) “…FoR yOur PRoTectiOn…” as they claim
On windows and some unix same erorr means “port is closed\access denied”. Mac however throws this error at everything when it does not give you a reason for crash.
I apologize that information does not help with the issue and unnecessary. As a independent repair person it is not completely incorrect, more like 50 on 50(due to my bias). But i do agree that comment was useless to current case
Yes I am glad to help! I uninstalled the game (I was going to do a clean reinstall, I’ll do that and provide logs if able), but in the meantime, I will provide you some details. I will also try rebooting and see if that helps (if the issue persists)
device : MacBook Pro 16in M2 Max 32 GB
OSX: Sequoia 15.4
Q: how will setting up a DNS provider fix this?? just curious.
I just tried launching the game after signing in and it immediately crashed. after perusing the log it seems that its having issues with the dynamic libraries. what is the best way to link/upload the log(s) to you? (ill be making new forum post). At the moment I only have the apple logs, but ill see if SS14 generated any.
Edit: atm i cannot find any logs from SS14 but ill see if steam has any, I do have some outputs from trying to run the unix file directly from the terminal