Constant crashes on Mac

Description

The game will Semi-randomly crash or disconnect and needs to be relaunched.

Reproduction

open launcher on Mac OS Sonoma, enter server, wait. It may be tied to high performance things such as large explosions or high player counts but I am not completely sure.

Screenshots

I don’t believe screen shots are applicable as no error message is show. The game window simply closes and a Mac crash warning pops up.

Additional context

crashes happen on average once or twice per shift. Sometimes accompanied by high laptop fan usage. I have used methods to improve airflow to see if it was simply my computer but that didn’t help. I have tried enabling the stability option in the launcher but that prevents the game from opening completely.

I am not an experienced programmer and don’t know how to troubleshoot this issue.

computer details:
macOS Sonoma 14.5
M1 chip
8 GB memory

3 Likes

I copied one of the Mac system reports it generates after a crash. might help


Translated Report (Full Report Below)
(I did not include the full report as it was incredibly long)

Process: SS14.Loader [22054]
Path: /Users/USER/Desktop/Space Station 14 Launcher.app/Contents/Resources/bin/loader/Space Station 14.app/Contents/MacOS/…/Resources/bin/SS14.Loader
Identifier: SS14.Loader
Version: ???
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-07-11 23:29:08.6783 -0400
OS Version: macOS 14.5 (23F79)
Report Version: 12
Anonymous UUID: BF76B3F1-EDC1-62BA-E3EF-CC49DA0F1ECB

Sleep/Wake UUID: 1019C2E9-2809-4725-9CC9-AF7DE340CFD1

Time Awake Since Boot: 320000 seconds
Time Since Wake: 8007 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x7FF89A1CAA78)

Crashed Thread: 27 .NET TP Worker

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: SS14.Loader [22054]

Application Specific Information:
abort() called

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF89A1CAA78)

Thread 0:: Dispatch queue: com.apple.main-thread

2 Likes

Same problem

Hi, I understand there’s a lot of other bugs and general maintenance work to do, but at least an acknowledgment that this post was seen and/or is being worked on would be nice.

2 Likes

i have also been having this problem, been going on since i started playing, sometimes it’ll happen twice and often it’ll occur more than four times in a shift

1 Like

This is already known and will probably not be fixed soon due to the complexity, sorry.

1 Like

ah dang. well thanks for the response regardless.

1 Like

hey has there been any progress on this? just asking because its been several months and nothing appears to have been done regarding this

No sorry.

Macos is an incredibly tricky os (which is also why not made games release on it). I personally have a hunch but to even explore my hunch a huge part of the codebase needs redoing which I don’t know when will be done.

Dang, this bug makes it almost unplayed on Mac.
I mean, I still DO play it on Mac, but I expect to crash 5 times per shift.

Hope it’s fixed eventually.

1 Like

I can’t even get the game to launch now. The launcher crashes when I sign in.

Your issue sounds potentially unrelated to this one, and sounds more like a networking issue. Since we recently have not had any launcher updates to cause trouble.

Please provide more information

  • What MacOS version are you on?
  • Have you tried rebooting?
  • Have you tried seeing if setting a custom dns provider helps
  • Are you able to provide logs.

You can try sidestepping the issue by running windows virtual machine in VMware Fusion
Remember windows is technically free if you can ignore watermark.

Helping with your direct issue is hard. Since MAC is well know to literally not give you any info on crashes. Which what you error is(it`s mac pretty much saying NAh i will not give you error info) “…FoR yOur PRoTectiOn…” as they claim

On windows and some unix same erorr means “port is closed\access denied”. Mac however throws this error at everything when it does not give you a reason for crash.

This is both completely incorrect and useless to post in a topic like this. Please stop posting useless crap like this in support threads.

1 Like

I apologize that information does not help with the issue and unnecessary. As a independent repair person it is not completely incorrect, more like 50 on 50(due to my bias). But i do agree that comment was useless to current case

Yes I am glad to help! I uninstalled the game (I was going to do a clean reinstall, I’ll do that and provide logs if able), but in the meantime, I will provide you some details. I will also try rebooting and see if that helps (if the issue persists)

device : MacBook Pro 16in M2 Max 32 GB
OSX: Sequoia 15.4

Q: how will setting up a DNS provider fix this?? just curious.

I linked you the tutorial on how to change your dns provider already, also make a new forum post. Your issue is unrelated

I just tried launching the game after signing in and it immediately crashed. after perusing the log it seems that its having issues with the dynamic libraries. what is the best way to link/upload the log(s) to you? (ill be making new forum post). At the moment I only have the apple logs, but ill see if SS14 generated any.

Edit: atm i cannot find any logs from SS14 but ill see if steam has any, I do have some outputs from trying to run the unix file directly from the terminal